Our customer service is avaliable Mon- Fri 8 AM- 5PM CT

Back to the site

Atsuko

<p>15 days after we&apos;ve sent your anime merch on its journey to you, we&apos;ll zap you an email with a special link. Share your thoughts and join our community of reviewers! Your insights are super important to us, helping to make sure every review is genuine.&#xA0;<br>Thanks for being part of our awesome anime world! &#x1F31F;&#x2728;</p>

15 days after we've sent your anime merch on its journey to you, we'll zap you an email with a special link. Share your thoughts and join our community of reviewers! Your insights are super important to us, helping to make sure every review is genuin

How can I leave a review?

General FAQs

Size Charts

How do your size charts work?

Is my shirt really officially licensed?

How should I care for my items?

Do Restocks Happen?

Can I send an order as a gift?

What shipping options do you provide?

When will I see tracking info?

How long will it take to get my order?

My address is incorrect; Can I change it?

International Shipping

Tracking hasn't moved

My order shipped but I never got my package...

Shipping FAQs

What forms of payment do you accept?

I changed my mind... Can I cancel?

I accidentally ordered the wrong size; can you change it for me?

My order was charged twice...but I only see one order.

The Item I just bought went on sale!

Orders & Payment

Returns Policy

Exchange Policy

Damaged/Incorrect Items

Return & Exchange Process

Are any of your items final sale items?

I received a gift! Can I make a return or exchange?

Returns & Exchanges

How do I earn points?

Can I cancel a reward redemption so I can save my points for a bigger discount?

How do I find previously redeemed rewards?

Can I transfer my points?

Referrals

Rewards

How can I leave a review?Updated 3 months ago